- Unable to access Item Chargeback tab
- The chargeback tab appears greyed out
- SuccessFactors Learning
Reproducing the Issue
- Login to Learning Admin application.
- Go to Items tab.
- Search and then select any item.
- Click Related > More link.
=>Unable to access Chargeback tab, which appears greyed out.
Workflow "Edit Item Commerce" is not granted to this Admin account.
- Check what rol is assigned to this Admin account in Admin Management > Assigned Roles.
- Go to System Admin > Security > Role Management to search and edit this role.
- In Workflow tab, click add one or more from list link and then add workflow Learning Management > Edit Item Commerce to this role.
learning, LMS, item, Chargeback, Purchasing Option, workflow, permission, admin, Edit Item Commerce, Commerce, related, more , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem