2146701 - Error Occurs When Changing User Status To Admin - SAP Jam

SAP Knowledge Base Article - Public

2146701 - Error Occurs When Changing User Status To Admin - SAP Jam

Symptom

Why Do We Receive An Error When Trying To Change A Users Status To Support Administrator?

Environment

  • SAP Jam

Resolution

In order to update a users' status to Admin in SAP Jam, the user needs to successfully login to BizX and navigate to SAP Jam.

 

Once they have successfully logged into SAP Jam, the Administrator can change the users status to Support Administrator and will no longer receive an error.

 

Posted to the Customer Community: http://bit.ly/1rYN4pf

 

 

Keywords

SAP Jam Support Administrator Change Status , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP SuccessFactors HCM Core all versions