Users see the "Edit" button over SAP Jam content while navigating with Internet Explorer, but do not see the "Edit" button over Google Chrome or other internet browsers.
SAP Jam Collaboration
Internet Explorer supports ActiveX SharePoint controls, which is available and invoked in Internet Explorer, that triggers editing mode into Microsoft Office.
Other internet browsers such as Google Chrome, Mozilla Firefox and so on, need to have the SAP Jam Application Launcher installed. For further information, please check KBA 2317956 - What is the SAP Jam Application Launcher?.
In order to show the "Edit" button over other Browsers (Google Chrome, Mozilla Firefox) the instance need to have the feature "Enable SAP Jam application launcher" enabled.
- Go to Jam Admin > Product Setup > Features;
- Enable the option "Enable SAP Jam application launcher";
- Save Changes.
After the above steps are done, you need to make sure that SAP Jam Application Launcher is installed.
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