2146589 - “Edit Document" link in SAP Jam is available only in Internet Explorer - Not in other browsers - SAP JAM

SAP Knowledge Base Article - Public

2146589 - “Edit Document" link in SAP Jam is available only in Internet Explorer - Not in other browsers - SAP JAM

Symptom

1. When we edit a document in SAP Jam using Internet Explorer (IE),"Edit Document" link is available on the top of the screen for the users to edit.

 

Screenshot from Internet Explorer:

 

ejam.jpg   

2. The "Edit Link" is not available when SAP Jam is accessed via other browsers (Chrome and Firefox)

 

Screenshot from FireFox:

 

ejam2.jpg

Screenshot from Google Chrome:

 

ejam3.jpg

Environment

  • SAP JAM

Cause

IE supports ActiveX SharePoint controls, which is available and invoked in IE, which eventually leads to editing mode into Microsoft Office.

 

SAP would have to write a full non-IE browser plugin which can support ActiveX model for this SharePoint control, and editing of this into Microsoft Office.  Hence this is currently not in plans

Resolution

  • This is technical limitation and only works for IE – “Edit” button is only available in IE

Please have look at Page12 of the

http://help.sap.com/businessobject/product_guides/Jam13/en/jamrn_Q113_en.pdf

  • Supporting this EDIT in other browsers is not planned for the future

 

Keywords

KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions