Why can't I use the Proxy feature to log into SAP Jam even though I am an Administrator? I can see all the other BizX modules except for the SAP Jam link.
- SAP Jam
- Proxy feature does not work with SAP Jam.
- This is due to security concerns.
- This is not a bug
For example: If you login as ABC, proxy in as XYZ, you would not be able to see SAP Jam in the Home drop down menu while you have proxied in as XYZ. This does not mean that XYZ does not have SAP Jam access. It simply means that you need to log into BizX as XYZ directly or have XYZ login to their account to confirm the access.
If a user was granted access to SAP Jam more than 24 hours ago and they cannot access SAP Jam,
please create a support case with Customer Success. Please be sure to provide the username, first/last name and email address of the user(s) experiencing the issue.
KBA , LOD-SF-JAM , SAP Jam , Problem