SAP Knowledge Base Article - Public

2146038 - Custom Tokens - Recruiting Management

Symptom

How to add a custom token for field found in Job Application, Job Requisition, Offer Letters and Candidate Profile?

Environment

SAP SuccessFactors Recruiting Management - All Versions

Resolution

Clients can now request via CS if they want a field to have an associated token.

Custom tokens are used as placeholders in Offer Letters or Recruiting Emails to populate the data stored in a field from a related record. This is useful because you can use a token to reference field data. This includes the relevant information for each candidate when you generate the offer letter or email, without manually editing them each time to add the information.

Tokens can be configured by SAP Support. The correct configuration is to add custom tokens for any custom fields that require tokens in the Requisition XML template, the Application XML template, the Job Offer Detail XML template, or the Candidate Profile template. For the Job Requisition and Job Application you can add up to 150 custom tokens, for Job Offer and Candidate Profile up to 45 custom tokens.

Some standard fields are not normally available as tokens, but they may or may not work if mapped in Configure Custom Tokens.

Depending on the token and where it is being used, it may also not work, as the Configure Custom Tokens functionality was primarily built for custom tokens. In this case, we recommend clients to please create a system custom field to be, then, properly used as a custom token.

See Also

2436541 - How to create Custom Tokens for Custom and Standard Fields - Recruiting Management

Keywords

Custom Tokens; Custom Token; Custom field; Email Tokens; Email Custom Tokens; , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions