2144747 - Email trigger tokens Requisition Posted or Requisition Posting Expiration Upcoming not working - Recruiting

SAP Knowledge Base Article - Public

2144747 - Email trigger tokens Requisition Posted or Requisition Posting Expiration Upcoming not working - Recruiting

Symptom

Tokens"JOB REQ ID" and 'JOB REQ TITLE" for “Requisition Posted” or “Requisition Posting Expiration Upcoming" in Recruiting email trigger not working.

Environment

SAP SuccessFactors Recruiting Management

Resolution

The email trigger "Requisition Posted" or “Requisition Posting Expiration Upcoming" works in an asynchronous trigger.

 

This means the job requisition that is posted do not trigger an email immediately, rather the emails are sent in a consolidated manner at the end of each day to every recipient. Since this email has consolidated information of ALL the different Job requisitions that are posted within that day, all Job Requisition-related tokens such as JOB REQ TITLE & JOB REQ ID need to be resolved for every Job Requisition that is included in the email.

 

To make this possible, the customer needs to wrap their email template content with the mandatory tokens [[BEGIN_REPEAT]] and  [[END_REPEAT]].

Example:

[[BEGIN_REPEAT]] Requisition # JOB REQ ID and tile JOB REQ TITLE has been posted [[END_REPEAT]]

 

Please note the job requisition id and title token is in between the begin and end.

 

Keywords

KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions