2144742 - FTP Error PGP Cipher Exception Scheduled Employee Import Fails - Platform

SAP Knowledge Base Article - Public

2144742 - FTP Error PGP Cipher Exception Scheduled Employee Import Fails - Platform

Symptom

The Extended Job Run Details for an ftp data import shows the system error:

ScheduledJobExecutionException: com.successfactors.jobscheduler.pgp.PGPCipherException: Caught IOException:

Error Code

ScheduledJobExecutionException: com.successfactors.jobscheduler.pgp.PGPCipherException: Caught IOException:

Environment

  • Platform

Cause

This occurs when the system is unable to correctly read a file with pgp encryption.

The client creates their file and encrypts it on their server then transmits the file to SuccessFactors via ftp (File Transfer Protocol). On the SuccessFactors server the file cannot be decrypted.

 

The problem is that the file was not sent with type “binary”.  For many systems the default type is “ASCII” and if there is no override to binary the encrypted characters are not sent correctly.

Resolution

To resolve the customer needs to modify their script or process to specifically request a binary transfer.

Keywords

KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core all versions