SAP Knowledge Base Article - Public

2144304 - Incoterms And Incoterms Location Are Missing While Creating New Sales Order


While creating new sales order the Incoterms and Incoterms Location fields are empty and not filled automatically.

Reproducing the Issue

  1. Go to the Sales Orders Work center.
  2. Choose the view Sales Orders.
  3. Choose button New select Sales orders.
  4. Fill the details like Account ABC (ABC represents account ID).
  5. System determine the Ship-To and Bill-To automatically.
  6. Navigate to View All then to view General Tab.
  7. Here you will find that Incoterms and Incoterms Location missing


The right behavior of systems on 1502 and onward releases is to pick Incoterms from Ship-To party. In case the Incoterms information is not maintained in the Ship-To account, the fields are blank.


You have to maintain the Incoterms information in the Ship-To account if you want it to be defaulted when creating a new sales order.


KBA , AP-BP-BPT , Business Partner Template , How To


SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1702