SAP Knowledge Base Article - Public

2142832 - Several Characteristics With Same Name Shown Only Once in Report Chart

Symptom

You are comparing the chart and table of reports. If a characteristic has the same description but different IDs, only one of the key figure values is shown.

For example: You are checking data for product category IDs 01, 02 and 03. The description of these product categories is the same (ABC for all categories). The report chart shows only one value for ABC instead of three separate ones.

Additionally you may notice that the display is different between RUI / Fiori and HTML5, i.e. different values are displayed in the chart of the 2 UIs.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Log on in HTML5 or RUI.
  2. Go to the work center Analysis, view Reports.
  3. Open the desired report and check the table.
  4. You see three key figure values for product category ABC because the categories 01, 02 and 03 have the same description ABC
  5. Switch to the report chart.
  6. You see only one key figure value.

Cause

This is a limitation. In the report charts, whenever the same text is shown only one of the values is displayed in the chart.

Additionally, RUI and HTML5 have a different logic of which value they pick from the duplicates, so the display may vary between the UIs.

Resolution

You will need to show the characteristic, in this example the Product Category, with both the description and the ID.

  1. Open the report and switch to the chart view.
  2. Go to the tab Rows & Columns.
  3. Click on the triangle next to the field Product Category and choose Settings.
  4. In Display as, select Description and ID or ID and Description.

Keywords

report chart, pie chart, wrong percentage, RUI, Fiori, Analytics, ID, description, report values , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP HYBRIS C4C ADDINS 1705 ; SAP HYBRIS C4C CORE 1808 ; SAP HYBRIS C4C CORE 1811 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708