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2142387 - Application Exception Error occurs when refreshing a report in Crystal Reports based off a Universe

Symptom

  • Crystal Reports close unexpectedly.
  • After modifying the query of a report, Crystal Reports generate an application exception error.
  • When refreshing a report based off a Universe, it generate the following error, and close:
           
    "Application Exception"  
    "Please send C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.dmp to program author." 
       
       Error Message 02.png     


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Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013

Keywords

CR, UNV, crash , KBA , crw32.dmp , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

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