2141703 - Javascript error in date parameter prompt

SAP Knowledge Base Article - Public

2141703 - Javascript error in date parameter prompt

Symptom

  • Javascript error: 'The value of the property CR_submit is null or undefined, not a Function object.'
  • Calendar icon in prompt window is not active

Environment

  • SAP Crystal Reports 2011 SP04
  • Windows 7
  • Internet Explorer 11

Reproducing the Issue

Refresh report with date parameter in SAP Crystal Reports Designer 2011 SP04

Cause

Internet Explorer version 11 is not supported with CR 2011 SP04 

Resolution

Upgrade Crystal Reports 2011 to version SP09 or higher

or

Downgrade Internet Explorer to version 8 or 9

See Also

See page 8 of attached document for supported versions.

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2011

Attachments

SAP Crystal Reports 2011 SP05.pdf