While deleting an employee in a Project, the system throws an error message Deletion of task service not permitted; confirmations already exist.
Reproducing the Issue
- Go to Project Management work center.
- Choose the Projects view
- Choose Projects subview
- Choose the project XYZ and Edit -> Project Plan button
- Go to the tab Work. When you try to delete the employee system throws the error message:
Deletion of task service not permitted; confirmations already exist.
Ideally in case of Standard Projects when time confirmations (Actual Work) exist against a service the Delete button is grayed out for that service. However in order to delete the service the actual time confirmation performed against the service needs to be cancelled. Once the time confirmations are cancelled the Delete button will be enabled and you will be able to cancel the service.
In case of Migrated Project, after the cancellation of time confirmations the Delete button will be enabled. However when you try to delete the service still system throws an error message Deletion of task service not permitted; confirmations already exist, because in case of migrated projects we cannot delete the service even if all time confirmations were cancelled.
The system works as designed.
KBA , SRD-CC , Cross Components , How To