2138986 - Unable to View Scheduled Offerings in the Course Calendar in SuccessFactors Learning

SAP Knowledge Base Article - Public

2138986 - Unable to View Scheduled Offerings in the Course Calendar in SuccessFactors Learning

Symptom

  • When you click on Course Calendar on the user side you should be able to see offerings that will be coming up
  • Sometimes offerings that are going to happen in the future will not appear

Environment

SuccessFactors Learning

Reproducing the Issue

  1. Create an item and a scheduled offering that will take place in the future
  2. Assign the item to the user and register for the offering
  3. Now when you go into the Course Calendar on the user side you won't be able to see the offering

Cause

  • If the scheduled offering has already been registered for you will not be able to see it in the Course Calendar
  • Also if there is a resource conflict or a time conflict you won't be able to see offerings for those times either

Resolution

  • If you have already registered for the course then you will not be able to see it in the course calendar, this is expected behvaiour
  • If you have not yet registered then:
    • Make sure the scheduled offering is active
    • Confirm that there is no conflict with another offering you have registered for

Keywords

KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408