SAP Knowledge Base Article - Public

2138978 - Labels Displayed as Null on the Admin Side with SuccessFactors Learning

Symptom

When using Spanish Mexican as the Locale on the Admin side you may see most of the labels appear as "Null"

Environment

SuccessFactors Learning

Reproducing the Issue

  1. On the Admin side go to Preferences (Blue cog at top right of screen)
  2. Under Settings change Active Locale ID to Spanish Mexican
  3. Apply Changes

Cause

  • Spanish Mexican is not a Supported locale for the Admin side
  • It is only meant to be used with the User side
  • If you choose to use it for the Admin side there are a lot of labels that don't exist.

Resolution

  1. Change the Active Locale ID field back to a locale that is supported
  2. Also go to References > Geography > Locales and search for Spanish Mexican
  3. Edit the Locale
  4. Change the Use By dropdown box from Both to User so that only users may choose this locale

Keywords

KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408