SAP Knowledge Base Article - Public

2135417 - When making a Featured Item inactive, it is not removed from the Featured Tile of a users Learning Plan

Symptom

When making a Featured Item inactive, it is not removed from the Featured Tile of a users Learning Plan

Environment

  • Learning Management System (LMS) - All supported versions

Reproducing the Issue

  1. Log into Learning as an Admin
  2. Create an item
  3. Add to a Catalog
  4. In Catalog options, flag as Featured
  5. Assign Catalog to a user
  6. Log in as user and observe item appears in Featured tile
  7. Log back into Learning as Admin
  8. Make the item inactive
  9. Log in as user and observe item still appears in Featured tile

Cause

This is expected behaviour.  The Featured flag is an option of the Catalog.  Making an item inactive does not change this Featured status

Resolution

Remove the item from the Catalog in which it is flagged to be Featured

Keywords

LMS, cat, feetured , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508