SAP Knowledge Base Article - Public

2135405 - Error Message "Number range interval 01 does not exist" While Creating New Service Agent

Symptom

When you create a Service Agent, system throws below error messages:

Number range interval 01 does not exist
Save Failed

Reproducing the Issue

1. Go to Business Configuration work center.
2. Select Implementation Project view and open activity Define Administrators for Project Team.
3. Select create new Service agent option.

Cause

There is a problem with the number range for business partners. When creating service agents you also create a business partner. And for that you need a working internal number range for the business partner.

For some reason, this number range might be missing in the system.

Resolution

So, go to the Business Configuration work center and look for the activity General Business Partners and select Define number ranges for Business Partners.

There perform a change for the Internal number range, which might be ranging from 0001000000 to 0099999999. Then save. With this the change be deployed and then the missing number range should be available.

Then you should be able to create service agents.

Keywords

KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP Business ByDesign all versions