2134784 - New Hierarchy Button In Product Category Is Disabled

SAP Knowledge Base Article - Public

2134784 - New Hierarchy Button In Product Category Is Disabled

Symptom

The New Hierarchy button in the Product Category is disabled after a Product Category is created in the system.

Reproducing the Issue

  • Go to the Products work center.
  • Go to the Product Categories view.
  • The New Hierarchy button is disabled.

Cause

The system works as designed.

Resolution

If you want to create more than one Product Category Hierarchy, then it is a Classification Concept but not a Category Concept.

Cloud for Customer supports only Category Concept.  So it is not possible to create more than one Product Category Hierarchy.

Keywords

KBA , LOD-CRM-PRO , Products , How To

Product

SAP HYBRIS C4C 1802 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711 ; SAP LE APPL.PLATFORM 1802