SAP Knowledge Base Article - Public

2134784 - New Hierarchy Button In Product Category Is Disabled

Symptom

The New Hierarchy button in the Product Category is disabled after a Product Category is created in the system.

Environment

[Enter your Environment here...]

Reproducing the Issue

  1. Go to the Products work center.
  2. Go to the Product Categories view.
  3. The New Hierarchy button is disabled.

Cause

If you want to create more than one Product Category Hierarchy, then it is a Classification Concept, but not a Category Concept.

Cloud for Customer supports only Category Concept.  So it is not possible to create more than one Product Category Hierarchy.

Resolution

The system works as designed.

See Also

[Enter your See Also here...]

Keywords

[Enter your Keywords here...] , KBA , LOD-CRM-PRO , Products , How To

Product

SAP HYBRIS C4C CORE all versions