2134568 - You Are NOT Able to Create a Manual Credit Memo and Assign it to the Projec Task Under Revenue Assignment Tab

SAP Knowledge Base Article - Public

2134568 - You Are NOT Able to Create a Manual Credit Memo and Assign it to the Projec Task Under Revenue Assignment Tab

Symptom

You are not able to create a manual credit memo and assign this to the project task under revenue assignment tab.

Reproducing the Issue

  1. Go to the Customer Invoicing work center
  2. Go to the common tasks view choose New Manual Credit memo.
  3. Choose account ABC. (ABC represents account ID)
  4. Choose the button View all and go to Items tab, add product XYZ. (XYZ represents product ID)
  5. In product details view navigate to Revenue Assignment tab
  6. Choose Account Assignment type as PRO-Project Task.
  7. Choose the value help from project task.
  8. Here no records are found.

Cause

In the system, currently there are no projects created with the project type: Direct cost projects.

Resolution

It is possible to create a manual credit memo or invoice and assign a project task (migrated or not) under revenue assignment but not for all type of projects. You can only use projects of type Direct Cost Project. System is behaving as designed.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP Business ByDesign 1711