2132284 - Return to Supplier Document not Available for Credit Memo Creation

SAP Knowledge Base Article - Public

2132284 - Return to Supplier Document not Available for Credit Memo Creation

Symptom

You have posted Return to Supplier document with follow-up decision Credit Memo and want to create a credit memo for this return document. When you create a New Credit Memo from the Invoice Entry screen, system shows the below warning message and nothing comes up;

Warning: Nothing open for invoicing for purchase document XYZ.

Reproducing the Issue

  1. Go to the Supplier Invoicing work center
  2. Go to the Invoice Entry view
  3. Select All Returns to be Invoiced
  4. Select the relevant Return to Supplier document
  5. Select New Credit Memo
  6. Warning appears and no data populated

Cause

You have not posted any Supplier Invoice yet with reference to this Return to Supplier document. If there are no posted supplier invoices, system will not allow you to create credit memo because return quantity will not be available for posting a credit memo.

Note: The follow-up decision which you have entered in the return to the supplier document has no bearing on Credit Memo creation in Invoice Entry view.

Resolution

In order to create a Credit Memo for the Return to Supplier document, Posted Supplier Invoice should exist in the system.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711