2132116 - Automatic Project Invoice Request field Customer Information is greyed out

SAP Knowledge Base Article - Public

2132116 - Automatic Project Invoice Request field Customer Information is greyed out

Symptom

 You want to create an Automatic Project Invoice Request and edit the field Customer Information but it is greyed out.

Reproducing the Issue

  1. Go to the Project Management work center
  2. Go to the Invoice Preparation: Not Invoiced Time and Expenses view
  3. Show All Active Customer Projects
  4. Select the Project ABC (ABC represents the ID of the Project)
  5. Click the New button and select Automatic Project Invoice Request.
  6. Navigate to the General tab.
  7. Here you are able to see the Customer Information field is greyed out.

Cause

If the created Automatic Project Invoice Request is inconsistent then the text field Customer Information will be greyed out.

Resolution

During the creation of the Project Invoice Request click the Check button.

Here you are able to see the error/ warning messages. Once you have solved these error/ warning messages the Project Invoice Request will be consistent and the Customer Information field will be editable.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

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