When adding a new sales team member to a sales document, i.e. opportunity, you can save it without assigning an user to it.
Reproducing the Issue
- Go to Sales work center;
- Select Opportunities view;
- Open Opportunity ID ABC (ABC represents the ID of the Opportunity);
- Go to Sales Team facet;
- Click in Add Button;
- Select the Role, but do not add a Name;
- Click on Save.
You can save the document.
The system does not have a check for role creation on sales documents.
This is the system expected behaviour.
If you need the object ID urgently in the Related Items facet of tasks you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (email@example.com).
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.
An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://ideas.sap.com/SAPCloudforCustomer
KBA , LOD-CRM , Cloud for Customer , How To