2126571 - Searching with underscore does not return expected results -LMS

SAP Knowledge Base Article - Public

2126571 - Searching with underscore does not return expected results -LMS

Symptom

When searching for ( _ ) the underscore character as a user in the LMS, the LMS search does not return all results that have a ( _ ) "Underscore" or has mix results in the return missing some items that have underscores in them.

Environment

SuccessFactor HCM Suite

Cause

 The LMS Search Functionality does not support single character searches and will return unexpected results if attempted.

Resolution

 Incorporate a stricter search other than just a single character.

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors HCM Suite 1408