SAP Knowledge Base Article - Public

2122640 - Configuring the Requisition Posted Email Trigger - Recruiting Management

Symptom

  • When does the Requisition posted email notification trigger?
  • How to configure Requisition Posted email trigger?
  • Is it possible to configure an email which will be sent to selected operators, users or specific email addresses, when a Job Requisition is posted internal, external, internal private, external private, agency/agencies or to eQuest?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

How to configure the email notification:

  1. Admin Center > Manage Recruiting Email Templates
  2. Create a new template that MUST contain the tokens [[BEGIN_REPEAT]] and [[END_REPEAT]]
  • Example below: 

“Hi,

One or more postings for the following Job Requisitions were successful:

[[BEGIN_REPEAT]]

[[JOB_REQ_ID]]: [[JOB_REQ_TITLE]] handled by [[RECRUITER_FULL_NAME]] belonging to [[HIRING_MGR_FULL_NAME]]

[[ORIGINATOR_FULL_NAME]]

[[SOURCER_FULL_NAME]]:

Posting type includes: [[POSTING_TYPES]]

[[END_REPEAT]]

Thanks,
Admin”

  1. Admin Center > Recruiting Email Triggers
  2. Enable the email Trigger “Requisition Posted”
  3. Select Recipients as needed.
  • Example below:

 KBA.jpg

Note:

  • The email template must be configured as per instructions in order to work as expected.

  • The email will not be triggered each time. There is a quartz job which runs to collect all jobs which were posted within certain time and send a consolidated email per user/recipient with only content relevant to that user/recipient.

  • "Enabling" the trigger and saving it will create a scheduled quartz job (jobReqNewPostings) with the job type "Requisition Posted” which can be monitored from Provisioning. "Disabling" the trigger and saving it will cancel the job and delete it.

  • This is an asynchronous email trigger which runs only twice every day at 8am and 8pm server time (this setting cannot be modified).

    Requisition Posted.png

See Also

  • KBA 2504771 - Requisition Posted Job is Failing
  • KBA 2144747 - Tokens are not working with triggers Requisition Posted or Requisition Posting Expiration Upcoming 

Keywords

Job, Requisition, Posted, Email, Trigger, Interna, External, Posting , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions