2122640 - Configuring “Requisition Posted” email trigger - Recruiting Management

SAP Knowledge Base Article - Public

2122640 - Configuring “Requisition Posted” email trigger - Recruiting Management

Symptom

  • It is possible to configure an email which will be sent to selected operators, users or specific email addresses, when a Job Requisition is posted internal, external, internal private, external private, agency/agencies or to eQuest.
  • This is an asynchronous email trigger which runs only twice every day @8am and 8pm server time.

          However, the email template must be configured as per instructions below in order to work as expected as there is a job which runs to collect all jobs which were posted within certain time. The email will not be triggered each time and this will result on an email with not only one job posted.

 

Environment

SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. Setup the trigger by selecting an email template & specifying desired recipients. The email template selected MUST include the tokens defined in the "Tips" section.

  2. "Enabling" the trigger and saving it will create a scheduled quartz job (jobReqPostingsNew) which can monitored from Provisioning. This job runs twice-a-day @ 8am & 8pm every day server time.

  3. "Disabling" the trigger and saving it will cancel the job & delete it.

  4. Post some Job Requisitions to different posting channels mentioning start and end dates.

  5. The quartz job will pick the new job requisitions' postings made on that day and send a consolidated email per user/recipient with only content relevant to that user/recipient.

Resolution

How to Configure the Email Notification?

 

1. Admin Tools -> Manage Recruiting Email Templates

2. Create a new template that MUST contain the tokens: [[BEGIN_REPEAT]], [[END_REPEAT]]. Example below:

 

 “Hi,

 One or more postings for the following Job Requisitions were successful:

 [[BEGIN_REPEAT]]

 [[JOB_REQ_ID]]: [[JOB_REQ_TITLE]]  handled by [[RECRUITER_FULL_NAME]] belonging to [[HIRING_MGR_FULL_NAME]]

 [[ORIGINATOR_FULL_NAME]]

 

 [[SOURCER_FULL_NAME]]:

 Posting type includes : [[POSTING_TYPES]]

 [[END_REPEAT]]

 

Thanks,

 Admin”

 

3. Admin Tools -> Recruiting Email Triggers

4. Enable the email Trigger “Requisition Posted”;

5. Select Recipients as needed.

 

  • Example below:

 KBA.jpg

 

See Also

2504771 - Requisition Posted Job is Failing

2103973 - Requisition Posted Tokens not Working - Recruiting Management

2144747 - Email trigger tokens Requisition Posted or Requisition Posting Expiration Upcoming not working - Recruiting

Keywords

Requisition Posted , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions