2116148 - Error HDB 10011: Application cannot connect to update site to check whether a new release is available. Verify that your proxy settings in the preferences panel are correct, or that the update site is accessible.

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2116148 - Error HDB 10011: Application cannot connect to update site to check whether a new release is available. Verify that your proxy settings in the preferences panel are correct, or that the update site is accessible.

Symptom

  • This error is in the category of Unclassified error messages.
  • There are multiple causes for the error message; Error HDB 10011: Application cannot connect to update site to check whether a new release is available

Environment

  • Lumira Desktop

Cause

  • The application could not connect to the update site to check if there is a new release available.

Resolution

  • Verify that  your proxy setting is set correctly in your preferences panel or that the update site is accessible.
  • Please see the following KBAs:
    • 2206053 - Error HDB 10011: Application cannot connect to update site to check whether a new release is available. Verify that your proxy settings in the preferences panel are correct, or that the update site is accessible

Keywords

Unclassified HDB_10011 HDB_10011_base HDB10011 , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , Problem

Product

SAP Lumira, desktop edition 1.0