SAP Knowledge Base Article - Public

2115530 - How do I sign up for the Customer Community? - Platform Services & Tools


  • How do I sign up for the Customer Community?

    In addition to the Customer Support Portal, SuccessFactors offers a community where you can gain additional knowledge and insight through peer-to-peer interaction. It’s your place to participate and learn about products, exchange ideas, and share experiences. 


  • Platform Services & Tools




  • If you are a Support Contact Administrator with access to the Cloud Support Portal, please use the same credentials to access the Community at
  • If you are not yet a Support Contact Administrator, you can self-register for the Customer Community by:

1.) Go to

2.) Click the 'Register' button and enter the requested fields.



Can't Register?

  • Note: If you have encounter an error during registration, it is likely that your company's domain ( needs to be added to our 'approved' list. To resolve this, please have either your implementation partner or sales representative go to, click the hyperlink noted in the screenshot below, and provide your company's domain information to our technical teams. 


  •  After the request has been submitted and our Community team has fulfilled the request, all of your company's users will be able to self-register using the steps outlined above. 


KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To


SAP SuccessFactors HCM Core all versions