2113605 - "The room could not recover from server crash" error in Lumira Desktop 1.21

SAP Knowledge Base Article - Public

2113605 - "The room could not recover from server crash" error in Lumira Desktop 1.21

Symptom

  • When opening a saved Lumira document based on a BW connection, the Visualize room crashes with the following error message:
    • The room could not recover from server crash.
      Try to restart the room or application.
      12-30-2014 4.03.50 PM.png

  • In Lumira log files, you may see the following entries:
    • 2014/12/30 14:21:24.035000|>>|E| | 6864|  39| |||||||||||||||[com.sap.ip.bi.dslumira.services.logging.DsLumiraLogging]
      com.sap.ip.bi.bics.dataaccess.resource.impl.bi.exceptions.BicsResourceBwRuntimeException: Invalid variable values
       at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.selector.ProviderSelectionObject.initializeState(ProviderSelectionObject.java:1133)
       at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.queryview.ProviderQueryView.initializeState(ProviderQueryView.java:126)
      ...
    • 2014/12/30 14:21:24.051000|>>|E| | 6864|  39| |||||||||||||||[com.sap.ip.bi.dslumira.services.logging.DsLumiraLogging]
      com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error: Provider Selection Object: Initialization Issue
       at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.selector.ProviderSelectionObject.initializeState(ProviderSelectionObject.java:1275)
       at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.queryview.ProviderQueryView.initializeState(ProviderQueryView.java:126)
      ...
    • 2014/12/30 14:21:24.062000|>>|E| | 6864|  39| |||||||||||||||[com.sap.ip.bi.dslumira.services.logging.DsLumiraLogging]ERROR [2014-12-30 14:21:24]: | Message: org.mozilla.javascript.WrappedException: Wrapped com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error: Provider Selection Object: Initialization Issue (BIAL Script#21)
      Stack trace: com.sap.ip.bi.zen.rt.framework.jsengine.JsEngineException: org.mozilla.javascript.WrappedException: Wrapped com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error: Provider Selection Object: Initialization Issue (BIAL Script#21)
       at com.sap.ip.bi.zen.rt.framework.jsengine.rhino.RhinoJsEngine.handleError(RhinoJsEngine.java:141)
       at com.sap.ip.bi.zen.rt.framework.jsengine.rhino.RhinoJsEngine.doRunScript(RhinoJsEngine.java:70)
      ...

Environment

  • SAP Lumira desktop, version 1.21.0
  • Lumira document is based on "Download from SAP Business Warehouse" data source, with variables selections

Reproducing the Issue

  1. Open a saved Lumira (.lums) document based on BW connection
  2. Enter logon information and initiate connection (this step is skipped if password is saved)
  3. Error message shows up in the Visualize room in Lumira Desktop

Note: This issue only occurs when opening a saved Lumira document. When the document is created, the Visualize room should be opened successfully and data is retrieved.

Cause

The exact cause is unknown at this point. It may be related to the variables selections.

Resolution

This issue has been fixed in SAP Lumira desktop, version 1.22.

Keywords

unable, cannot, not working, issue, error, problem, crash, down, can't, open, retrieve, start, initiate, saved, lums, file, bw, data, warehouse, restart room, , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

Product

SAP Lumira, desktop edition 1.0