SAP Knowledge Base Article - Public

2111227 - Unable to edit parameters in the Crystal Reports Viewer



  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013


  • The free downloadable viewer cannot refresh data as it cannot conenct to the database.
  • This is by design.
  • The viewer will only display data saved with the report.



  1. The viewer can only refresh reports hosted on the BO / BI servers or SAP Crystal Reports Server.
  2. Create a viewer application using one of the Crystal Reports SDKs (.NET or Java).
  3. Obtain 3rd party viewer.


change CR Solution Developer Kit , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , How To


SAP Crystal Reports 2011 ; SAP Crystal Reports 2011, feature pack 03 ; SAP Crystal Reports 2013