2110991 - Error Message: "Error in message header mapping; agent class is CL" While Migrating Business Roles

SAP Knowledge Base Article - Public

2110991 - Error Message: "Error in message header mapping; agent class is CL" While Migrating Business Roles

Symptom

You require to migrate Business Roles, but you receive the below error during Simulation:

Error in message header mapping; agent class is CL

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select Implementation Projects view or Overview
  3. Search and Open the activity Migration of Business Roles
  4. Choose Migrate business roles using the migration tool
  5. Execute Migration for the respective Migration File
  6. You receive the error message mentioned during the Simulation step

Cause

Communication System has not been maintained.

Resolution

The functionality of Migration of Business Roles is different from any other Migration template. Migration of Business Roles is meant for integration purpose, which means that Business Roles can be replicated to SAP Hybris Cloud for Customer system either from SAP ERP or CRM system and therefore the Communication System should be of type SAP Business Suite. Further, the Communication System ID and Business System ID should be maintained same.

 

The functionality has been specifically designed in such a way that in the first worksheet of Migration file, it is mandatory to fill the field ERP/CRM Indicator.

0 means CRM system

1 means ERP system

 

In the migration tool, you may maintain the Communication with External System using the below steps:

  1. Go to Business Configuration work center
  2. Select Implementation Projects view or Overview
  3. Search and Open the activity Migration of Business Roles
  4. Select Migrate business roles using the migration tool
  5. Select the respective Migration file
  6. Choose Properties
  7. Select the radio button Communication with SAP Business Suite
  8. Choose the relevant Communication System from the drop-down
  9. Select Save

Once the above steps are completed, you may proceed with the migration.

Keywords

Communication with External System, Communication with SAP Business Suite, Migration of Business Roles , KBA , migration of business roles , agent class is cl , communication with sap business suite , communication with external system , communication system , LOD-CRM-ROL , Role Replication , How To

Product

SAP Hybris Cloud for Customer all versions