SAP Knowledge Base Article - Public

2104516 - Not able to Email Candidate in Chrome - Recruiting Management

Symptom

  • Not able to send an email to candidate by clicking on candidate email address using Chrome

Environment

  • Recruiting Management

Resolution

We offer the ability to send an email to candidate by clicking on their email address from their Candidate Profile/Application:

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Sometimes, due to Chrome browser incapability, nothing can happen when you click on the email address.

In that case, please check the following:

  1. Clean your cache (if is needed please check this article: http://bit.ly/1c90eev)
  2. If the issue still happens, please check if this icon appears in the top of the page:

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If so, click on it, and click on “Load unsafe script”

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  1. You can also check the steps explained in this video: http://www.youtube.com/watch?v=ABqjXCCY5pc 

 

Keywords

KBA , sf recruiting , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors HCM Core all versions