2101973 - Organization Dashboard missing data - Learning

SAP Knowledge Base Article - Public

2101973 - Organization Dashboard missing data - Learning

Symptom

  • Missing data on Organization Dashboard
  • How long Dashboard can store information from users? Can it be configured?

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Logon on LMS as a supervisor and navigate to Organization > Organization Dashboard
  2. Notice missing data, count of users or curricula is not correct.

Cause

The dashboard contain range of only 18 months of data, if the curricula assignment is older than 18 months, it will not be displayed.

Resolution

  • The dashboard has been enhanced, since release 1405, to contain range of only 18 months of data.
  • It is a value ByDesign and cannot be configured.

Keywords

Organizarion Dashboard, Supervisor, direct reports, curricula , KBA , sf learning legacy , sf lms , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions