2101230 - How To Create a Commercial Contact , IT Contact or SAP Store Buyer contact

SAP Knowledge Base Article - Public

2101230 - How To Create a Commercial Contact , IT Contact or SAP Store Buyer contact

Symptom

How To Create an Commercial Contact , IT Contact or SAP Store Buyer Contact.
The Contact Details view will give you an overview of the information maintained for your contacts.

Commercial Contact: A contact person in your organization who is authorized to order services from SAP ByDesign, such as purchasing additional licenses.
IT Contact: A contact person in your organization who gives you system information and to whom you report downtimes.
SAP Store Buyer: A contact person in your organization who is authorized to procure solutions on your behalf in the SAP Store.

Resolution

  1. Go to Service Control Center Work center.
  2. Go to Contact Details view.
  3. Select Create Contact Assignment button.
  4. Select the Contact type.
  5. Fill form with the require information.
  6. Select Send Changes and Close button.

After that the entered Contact type will be displayed in the Requested / In Process Contacts list.

Keywords

KBA , AP-PRO , Project Processing , How To

Product

SAP Business ByDesign all versions