SAP Knowledge Base Article - Public

2098636 - Questionnaire Survey does not allow questions to be changed. -LMS

Symptom

After publishing a Questionnaire Survey an admin opens up the Surevy in edit mode, selects the Questions tab and the question type is no longer able to be updated.

quesion survey.jpg

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

Once a survey has been sent to a user and completed, the question type field cannot be changed. This is working as intended.

Resolution

Create a new survey from the copy of the one you want to edit, and publish it as a new survey.

Keywords

Core Learning, Questionnaire Survey, survey, question , KBA , LOD-SF-LMS-PQE , LMS Plateau Question Editor and Evaluation , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions