2096520 - Error: Test Recipient E-mail Address is Missing in Business Configuration While Sending E-mails

SAP Knowledge Base Article - Public

2096520 - Error: Test Recipient E-mail Address is Missing in Business Configuration While Sending E-mails

Symptom

Unable to send documents via e-mail due to output error.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Click on Invoice Documents view.
  3. Edit the Invoice document.
  4. Go to the Output History Tab.
  5. The status of the document is error.

When you click on error below information is displayed.

An output error occurred:
Test recipient e-mail address is missing in business configuration
View the details and follow the steps provided to solve the error.

Technical Information:
Test recipient e-mail address is missing in business configuration.

Cause

This issue is due to incorrect setting in non-productive systems. You have chosen an option to send all e-mails to specific address. But recipient address is not maintained.

Resolution

To resolve this issue, follow below steps:

  1. Go to the Business Configuration work center.
  2. Click on Overview view.
  3. Search for E-Mail and Fax Settings activity.
  4. Click on E-Mail and Fax Settings and again E-Mail and Fax Settings hyperlink.
  5. Under E-Mail and Fax Delivery in a Non-Productive System, send all e-mail to this address will be chosen.
  6. Maintain missing recipient address on which you want to test the scenarios.

Note: This is valid for any Business Documents.

Keywords

KBA , AP-RC-OUT , Output Management , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1805 ; SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Travel and Expense 1411 ; SAP Cloud for Travel and Expense 1502 ; SAP HYBRIS C4C ADDINS 1705 ; SAP HYBRIS C4C ADDINS 1802 ; SAP HYBRIS C4C ADDINS 1805 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1408 ; SAP LE APPL. PLATFORM 1411 ; SAP LE APPL. PLATFORM 1502 ; SAP LE APPL. PLATFORM 1505 ; SAP LE APPL. PLATFORM 1508 ; SAP LE APPL. PLATFORM 1511