SAP Knowledge Base Article - Public

2095365 - Google Maps Inside Accounts View

Symptom

Google Maps mash-up not visible when you open an Account.

Reproducing the Issue

  1. In HTML5 UI, Go to the Customers work center.
  2. Click on Accounts view.
  3. Click on any Account.
  4. Under Overview tab, Google Map is not rendered even after personalizing this mash-up.

Cause

Google Map is supposed to work on Accounts and Visits OWL screen and not inside Account / Visit.

Resolution

The system behavior is correct.

Keywords

google maps, map view, owl, accounts map view, visits map view , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer all versions