2094272 - Talent Search: Defining Talent Search Permissions - No results being returned - Succession Management

SAP Knowledge Base Article - Public

2094272 - Talent Search: Defining Talent Search Permissions - No results being returned - Succession Management

Symptom

  • This documents a possible cause why a particular user can access the Talent Search feature, but their searches are returning limited or no results.

Environment

  • Succession Management

Resolution

  • Talent Search results are defined by the permissions set by your administrator in admin tools > Succession Management and Matrix Report Permissions. If for instance your permissions there are limited to My Team, or a specific location, then the talent search will also be limited to results within this definition.
  1. Ensure the employee has been granted access to the function.
    (Admin Tools > Manage Security > Talent Search Access)
     
  2. The employee must then be granted visibility into appropriate employee populations. To determine the employee's permissions, access.
    Admin Tools > Manage Security > Succession Management and Matrix Report Permissions.
     
  3. Once you are certain that Talent Search Access has been granted and that the employee has the appropriate Succession Management and Matrix Report Permissions:
    1. proxy as the affected user,
    2. access "My Profile",
    3. select "Talent Search" and test the employee's ability to retrieve results.

Keywords

KBA , sf talent search , LOD-SF-SCM , Succession Management , Problem

Product

SAP SuccessFactors HCM Core all versions