2094226 - Push Notification on Mobile

SAP Knowledge Base Article - Public

2094226 - Push Notification on Mobile

Symptom

  • We are not receiving Notifications on Mobile inspite of Push notification being turned ON.
  • Push notifications not working on mobile.

Environment

  • System Plataform - Mobile

Resolution

  • Make sure Push you turn ON Push notification on mobile

       1.png

  • If you do not receive notifications even after the Push notification being turned ON, then your device must have Multi Profile Feature enabled/ON. 
  • If Profile Switcher is active on ANY of a user’s mobile devices, then for security reasons, the Push Notifications will not trigger. 
  • Once the Multi-Profile Switcher is turned off on All mobile-enabled devices, then Push Notifications do come through as desired.

      2.png

Keywords

KBA , sf mobile , sf push notifications , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core all versions