2094152 - Real-Time Job Sync Using API - Recruiting Execution

SAP Knowledge Base Article - Public

2094152 - Real-Time Job Sync Using API - Recruiting Execution

Symptom

  • Typically, Recruiting Marketing can only receive jobs from a set job collection that only occurs 1-4 times a day. During these periods of time, the jobs within the RMK system are not updated, and there is an expected level of 'drift' between what RMK has for jobs and what jobs the customer's Applicant Tracking System (ATS) has. However, for those customers that have both RCM and RMK, a Real-Time Job Sync can be setup.
  • Jobs that are posted in RCM, updated in RCM (external-facing content, like the job title, description, location or other fields), and unposted in RCM will all be updated on RMK in real time!

     

Environment

  • Recruiting

Resolution

Prerequisites

There are only two configuration prerequisites to enabling this.

  • Your instance must be enabled to utilize email as the external applicant user ID
  • Social sourcing for Recruiting Marketing must be enabled
    • Specifically, this means that Jobvite integration must be disabled - you cannot have both Jobvite and Recruiting Marketing enabled at the same time

 

Enabling Real-Time Job Sync

To enable this functionality, please submit a case in the Support portal to begin the process to enable this feature. This task requires Professional Service engagement, and there is a cost of Service Credits associated with this. There are several configuration steps that the SuccessFactors team will need to take to be able to enable this:

 

  • Creation of an API connection between RCM and RMK
  • Creation of a recurring, scheduled job for the customer instance which feeds jobs from RCM to RMK
  • Deactivating the existing job collection so that it does not interfere with the Real-Time Job Sync

Furthermore, there is also a configuration step that you, the RCM/RMK customer, must undertake: mapping the fields from the Job Requisition template (JRDM) to the specific RMK fields. The following fields are required:

  • Job Title
  • Job Description
  • At least one of the following:
    • City
    • State
    • Country
    • Zip/Postal Codes

 

Additional Considerations
The full feed job sync sends only externally posted jobs. It will not send:

  1. Unapproved Jobs

  2. Closed Jobs

  3. Approved-not posted

  4. Approved- Internal Jobs

  5. Approved – Internal Private Jobs

  6. Approved – External Private Jobs

  7. Approved – Agency Jobs

  8. Approved – Job Board Only Jobs

 

Keywords

KBA , LOD-SF-RCM-API , Webservices & APIs , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors HCM Core all versions