SAP Knowledge Base Article - Public

2091434 - Fields NOT showing in dropdown when trying to add to Live Profile Portlet - Employee Profile

Symptom

Standard/Userinfo Element Fields NOT showing in dropdown when trying to add to Live Profile Portlet.

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Field is missing from this list.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to: Configure People Profile
  2. Click in the Live Profile User Information block
  3. Click in: Add field
  4. Click in the dropdown 

Unable to see or add standard/user element defined in Succession Data Model.

Resolution

Ensure that the standard/userinfo element which should be defined in the Data Model is also included in the “sysUserDirectorySetting” found in the Data Model.   See below example.

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Keywords

Field, Live Profile User Information, Missing, Dropdown, Userinfo-element, Standard-element, sysUserDirectorySetting , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core all versions