SAP Knowledge Base Article - Public

2091434 - Fields NOT showing in dropdown when trying to add to Live Profile Portlet - Employee Profile

Symptom

Problem

  • Standard/Userinfo Element Fields NOT showing in dropdown when trying to add to Live Profile Portlet.
     
  • Admin Tools > Configure Employee Files > Profile or Scorecard > Click edit button for Live Profile User Information.
     
  • Click add another field button.
     
  • Click dropdown.
     
  • Unable to see or add standard element defined in Data Model.

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Environment

  • Employee Profile

Resolution

Ensure that the standard/userinfo element which should be defined in the Data Model is also included in the “sysUserDirectorySetting” found in the Data Model.   See below example.

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Keywords

Field, Live Profile User Information, Missing, Dropdown, Userinfo-element, Standard-element, sysUserDirectorySetting , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core all versions