2091064 - Action Column is Missing in a Visit

SAP Knowledge Base Article - Public

2091064 - Action Column is Missing in a Visit

Symptom

The Action column is missing in a visit.

Reproducing the Issue

  1. Go to the Visit work center.
  2. Select the Visit view.
  3. Open visit XYZ (XYZ represents the title of the visit).
  4. Navigate to the Contacts tab.
  5. The Action column is missing
  6. Navigate to the  Follow up Items tab.
  7. The Action column is missing.

Cause

The visit XYZ is already checked out (Check Out Date/Time is visible in the header pane). When a visit is checked out, the action column will not be visible anymore as it is not possible to delete the entry anymore,

Resolution

This is the correct and expected system behaviour.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP LE APPL. PLATFORM 1305 ; SAP LE APPL. PLATFORM 1308 ; SAP LE APPL. PLATFORM 1311 ; SAP LE APPL. PLATFORM 1402 ; SAP LE APPL. PLATFORM 1405 ; SAP LE APPL. PLATFORM 1408 ; SAP LE APPL. PLATFORM 1411 ; SAP LE APPL. PLATFORM 1502 ; SAP LE APPLICATIONPLATFORM 1.0 ; SAP LE APPLICATIONPLATFORM 1.5 ; SAP LE APPLICATIONPLATFORM 2.0