SAP Knowledge Base Article - Public

2091043 - Removing a user's data from the talent community - Recruiting Marketing

Symptom

Candidates may want to completely remove their information from the talent community. We offer this functionality to comply with candidate wishes, and of course, to comply with Data Privacy laws.

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

There is a PII removal URL which allows candidates to request their removal from the RMK system.

The format of the URL is : https://RMKURL/talentcommunity/managePII/

It is recommended to include the PII removal URL in the configured Data Privacy Statement to allow candidates to request their removal.

A standard email called "RemovePIIRequest" is then sent with a one-time URL allowing them to request removal of personal information from the RMK system.

During this process, the candidate's email is turned into a "pii-removalXXXXX@XXXXX.com", and their first name, last name, current title, current employer, their custom data, and their agents are completely blanked out and eliminated.

Note : This process keys off of email: is a user has joined up via a different email, we won't be able to automatically identify other related user data unless that email is also provided for removal.

Also note : This process cannot be undone, though a user can, of course, re-join the talent community at any time.

See Also

2413804 - Data Privacy Statements in RMK for standalone or SSO implementations

2540427 - Recruiting Marketing Data Retention Management

Keywords

PII removal requests, delete Talent Community profile, delete RMK data, Delete RMK profile , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions