SAP Knowledge Base Article - Public

2091022 - Country name search returns different results in location search versus location filter on RMK site

Symptom

What are the differences between the search by location and the location filter features?
Why are the returned results different?

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

Location search:

  1. Open RMK site 
  2. Click on Search jobs
  3. Enter Country name in Search by Location field
  4. System returns jobs matching this country

location_search_country_name.png

Location filter:

  1. Open RMK site 
  2. Click on Search jobs
  3. Enter Country Name in Location filter field
  4. System returns no jobs

location_filter_country_name_input.png

location_filter_country_name_results.png

Cause

Location Search and location filter are different features with different logics, hence the difference in behaviours.

Resolution

Location Search:

The location search executes against the fields related to location. There is a built in correspondence between the country code and the country name so results will be returned.

Location Filter:

Location “filtering” on the job results grid needs to be an exact match with what is displayed below. This means that only values present in the job data will return matches.
As a result, if the country appears in the job as a country code, then entering a country name will not return results.

See Also

2593691 - RMK How to restrict the RMK job search results by locale

Keywords

location search, search by location, location filter, search grid, filter, country name search, country search , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions