SAP Knowledge Base Article - Public

2091019 - Employee Profile keeps loading in IE - Employee Profile

Symptom

  • Employee Profile keeps loading in IE.

Environment

  • Employee Profile

Cause

•      Third-party add-ons causing page to not be fully loaded.

Resolution

      pick1.png

 

  1. Run IE without add-ons. update Internet Explorer shortcut to start with extoff parameter : iexplore.exe -extoff.
     
  2. Go into "Manage Add-Ons" in IE and disable "Sophos Web Content Scanner."
     
  3. If you can't have this add-on disabled for all sites for security reason, you can exclude only certain sites to be scanned by Sophos Web Content Scanner.
     
  4. For more details visit Sophos support site :http://www.sophos.com/fr-fr/support/knowledgebase/46504.aspx.
     
  5. After disabling browser add-ons, you need to ensure the following:
     
  6. All “IEXPLORE.EXE” processes are shut down.
     
  7. All apps that embed the IE WebBrowser control (ActiveX control) are closed too.

Keywords

KBA , sf ie , sf employee profile , LOD-SF-EP , Employee Profile , How To

Product

SAP SuccessFactors HCM Core all versions