SAP Knowledge Base Article - Public

2090956 - Error - 500 or 404 errors - Site outages - Recruiting Marketing


  • Loading up the Jobs2Web site/Recruiting Marketing site yields an HTML 404 or 500 error, or the site doesn’t load at all.


  • Recruiting Marketing


  • A possible issue with databases, datacenter, or code of the site.


  • First and foremost, confirm that you are on the Production site for Jobs2Web (http://jobs.<clientname>.com, or http://<clientname> If you are accessing the Stage environment, the site being down is not a serious issue. Stage is typically live and active but is not all the time for updates and testing.
  • If it is indeed the Production environment, please submit a support incident ( for us to investigate this issue. We will conclude this case with a response in terms of how long the site was out, the root cause, and steps we’ve taken to prevent this issue from occurring again in the future.


KBA , sf jobs2web , sf recruiting marketing , sf error messages recruiting , LOD-SF-RMK , Recruiting Marketing , Problem


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