2090935 - Mobile Redirect Considerations - Recruiting Marketing

SAP Knowledge Base Article - Public

2090935 - Mobile Redirect Considerations - Recruiting Marketing

Symptom

  • Recruiting Marketing's Mobile site at this time lacks Mobile Apply, a critical functionality for Mobile users. On the
    roadmap for a mid-2015 release, the full Mobile Apply will permit a candidate to completely apply to a job from RMK all the way through Recruiting Management (RCM).
     

  • As an interim solution, several customers have requested that we submit Mobile directory or Mobile redirects to 3rd party Mobile sites, often with jobs and a full Mobile apply process. While Recruiting Marketing has executed this in the past, it now very strongly warns against these redirects. There are several strong considerations against them.
     

  • For more information on laws like CAN-SPAM which govern the operation of RMK, please review this business-focused CAN-SPAM guide here

  • Please note: As of October 1, 2014, SuccessFactors RMK will no longer accept Mobile site redirects going forward due to the below compliance considerations. All submissions must be made by this time to the Support portal.

Environment

  • Recruiting Marketing

Resolution

Considerations

  • The redirect is done at the server level, so all candidate/users visitors coming to the Mobile site (http://jobs.sfsfcustomer.com/mobile/) will be redirected to the new URL (http://www.newmobilesite.com)
     
    • This means that all links in the Welcome and Agent email will auto-redirect to the new site, including links to update passwords, manage subscriptions, and apply to specific jobs
    • The reset password link in the Reset Password email will auto-redirect to the new site (this is non-compliant with CAN-SPAM)
    • All links in job aggregator or job board sites will auto-redirect to the new Mobile site home page, not respecting the original link's intended destination 
    • Jobs in RSS readers, job applications, and Mobile job apps that direct to a browser will auto-redirect to the new Mobile site home page, not respecting the original link's intended destination
    • Any links in social networks (Facebook apps, LinkedIn apps, Twitter apps, etc) will auto-redirect to the new Mobile site home page, not respecting the original link's intended destination.
       
  • This Mobile level redirect would also impact tablet users, which typically route to the RMK Mobile site as well.
     

Conclusion

  • The two primary options for the RMK Mobile site are to activate it or deactivate it. While it may lack specific functionality like the Mobile apply functionality right now, it is on the development roadmap, and the RMK site can function as a substitute without a Mobile site enabled.

Keywords

KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors HCM Core all versions