SAP Knowledge Base Article - Public

2090230 - Training: What training options are available? - Platform


  • This article outlines what training is available at SuccessFactors.
  • While the SuccessFactors solution is web-based and designed for ease of use for your end users, the complexities and depth of our BizX suite does require a certain level of training and expertise. Administrators new to the SuccessFactors application can quickly be overwhelmed with learning all the functionality without sufficient training. For this reason we have comprehensive training options that all administrators should take to be successful supporting the suite.


  • BizX Platform.


Trainings Include:

  • Please visit the Customer Community for latest details of the many training options available.
  • Professional Services: Paid training during implementation of modules.
  • Customer Community for free training, webinars and recordings.
  • SuccessFactors Academy for free or paid custom and instructor led training.
  • Customer Success: Answers to how-to type questions via regular support.


Cloud Learning Center

  • Success Academy's Cloud Learning Center enables you to easily learn about SuccessFactors products! By putting world class training sessions at your fingertips, you can learn how to administer your investment in SuccessFactors like never before!



For Fee Training

  1. SuccessFactors Academy Custom Trainings.
  2. E-Learning Series (for Professional Edition).



Free Training

  1. Training Resources via Customer Community.

  2. Admin Tools: Admin Tools Training - Videos on using self serivce.

  3. In-Product Help and Instruction.
  4. Knowledgebase Articles.



Customer Success Basic Training

  • The Value Improvement Program.



KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To


SAP SuccessFactors HCM Core all versions