2090228 - How to submit enhancement requests for SAP SuccessFactors products

SAP Knowledge Base Articles - public

2090228 - How to submit enhancement requests for SAP SuccessFactors products


  • How do I submit an enhancement request?
  • Where do I submit new ideas for the product?
  • How to submit enhancement requests for SuccessFactors products?
  • Why was my case requesting to change the product closed by customer success?


  • SAP SF Platform 
  • All SF Modules


  • SuccessFactors' provides a channel where you can propose and discuss new ideas, and vote and comment on ideas already suggested. Share your opinion today on which enhancements are the most important to your organization.
  • We take your ideas seriously. All enhancement requests submitted are thoughtfully considered. Though we may not be able to accommodate every suggestion, we do our best to accommodate ideas with a high level of interest. Make your voice heard by voting on enhancements you would like to see! 

To have your idea considered and voted on, and to track the interest of others, please visit https://influence.sap.com/successfactors and follow the instructions to submit your request. 


How it works

Search for ideas and vote for them. Your votes help us to prioritize ideas that we will consider for upcoming product releases. If you have an idea that nobody has posted, submit it!



About votes

You have 10 votes in total, so use them wisely. You can get your votes back when an idea reaches the final status, e.g. Already offered, Delivered, or Not planned by SAP. If you run out of votes you can withdraw your vote from an idea so you can vote for a different idea.

When logging an idea please consider including:

A very descriptive title

  1. A brief but complete explanation of the idea
  2. Your proposal for how it would work
  3. What business need, process or problem it addresses
  4. Why current solutions are inadequate (if appropriate)


Question: Why do we not add this suggestion to the Idea Exchange for you?

  • Answer: We love hearing about your ideas, but it's important for us to have visibility into which customers are requesting enhancements. When you submit your idea it enables us to track and report on how many different clients are requesting each new feature.

See Also

Direct Links to Community Ideas Pages


SF SuccessFactors submit enhancement request ER new feature product limitation missing functionality LMS Learning EC Employee Central JAM Onboarding RCM ORD CDP Platform Performance CMP WF CMP ANA , KBA , sf ccor change requests , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-EC , Employee Central , LOD-SF-LMS , SuccessFactors Learning , How To


SAP SuccessFactors HCM Core all versions