SAP Knowledge Base Article - Public

2089464 - Yellow banner showing up on the instance.

Symptom

  • Customer is seeing an yellow "take a tour", "buy now", "contact us" banner.
  • How to disable the yellow banner with "take a tour", "buy now", "contact us" links?

Environment

SAP SuccessFactors Platform / BizX.

Reproducing the Issue

While using SF app, users see a yellow banner similar to the one bellow:

yellow_banner.jpg

Cause

This is typically only visible to Trial Instances.

Resolution

If your instance is not a trial instance and you are seeing this please open a case with SAP Cloud Support team to have this disabled (LOD-SF-PLT-PRV). 

For Partners or SAP Cloud Support Team: In Provisioning, under Company settings > Company Edition, there is a check box for a setting "Is this company instance a trial instance?" If this box is turned on the advertising banner will show in the client's instance.  Simply check off the check box to disable.

Keywords

yellow banner, trial instance, trial banner, take a tour banner, buy now banner, contact us banner. , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-PRV , Provisioning Changes , How To

Product

SAP SuccessFactors HCM Core all versions

Attachments

yellow_banner.jpg