SAP Knowledge Base Article - Public

2089370 - Error - WebService: Invalid company instance - Platform

Symptom

  • Error: WebService: Invalid company instance.

Environment

  • BizX Platform

Cause

  • You may have selected the wrong Environment or mistyped your company ID.

Resolution

  • In many points within your instance you can get the instance ID from the URL in your browser's address bar.  Here is an example from my test instance:  https://salesdemo4.successfactors.com/sf/goals?bplte_company=ACE527 .  This was taken from an instance that has Ultra enabled, while I was in the MyGoals (Objectives) tab.  Look for where it says "company=" .  Note that your company ID has to have the exact capitalization and spelling.

Keywords

KBA , sf error messages platform , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core all versions