- The employee record being sent in the file has never been loaded into the SuccessFactors system. Because it has never existed in the system, it cannot be deactivated - so the error message will be generated.
- In order to remove these errors from the file, the records need to be removed from the file.
- If the records cannot be removed from the file, please contact customer support to work out how you would like to handle these records.
PLEASE NOTE: If you are updating this manually and normally have an automated import from your HRIS system, you will need to make sure the HRIS system has the correct information as well.
KBA , sf error messages platform , LOD-SF-PLT , Foundational Capabilities & Tools , Problem
SAP SuccessFactors HCM Core all versions