- Please make sure that below “Badge notifications” are enabled under E-Mail Notification Templates Settings
1) Badge Recipient Notification: This email notification gets sent to the recipient of the badge.
2) Badge Recipient's Manager Notification: This email notification gets sent to the manager of the
recipient of this badge.
If you are not able to find Badge notifications under E-Mail Notification Templates Settings, please create a CS ticket and ask them to check/add below configuration in Succession data model xml:
<background-element id="sysScoreCardBadge" type-id="49">
KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To